ATLANTA — When you sign into Charter Internet, you’ll need to enter your password and choose whether you want to use your home broadband, a new system that Charter is rolling out nationwide.
If you do, you’re automatically prompted to sign into a Charter account.
Charter says the new system will only work on Charter DSL, not its own plans, such as the 1 Mbps plan that has been available since 2013.
“The new system requires you to login with a valid email address and password to activate the account,” Charter says on its website.
“Charter has also developed a new login method for users to manage the account with no additional steps.
This new login system is also the only way to access Charter accounts on other services and services outside of Charter.”
Charter is rolling it out nationwide as part of its ongoing push to move customers to its high-speed Internet service.
The service will be available in more than 600 cities and towns, with plans starting at $70 a month.
It also offers a $5-per-month Internet Plus subscription that provides unlimited Internet service for $10 per month.
Charter’s move to offer an online account was a boon for customers, who have struggled to find a high-quality, reliable service to use online.
Internet service is notoriously slow in the U.S., with some cities requiring the use of mobile devices for home internet access.
And it’s not the only area Charter is looking to expand into.
The company is looking into creating a broadband network in other countries, including Japan, Brazil and India.
Its new system is the second major overhaul of the Charter broadband offerings in less than a year.
Last year, Charter started rolling out the company’s high-bandwidth Internet service, which has been offered for years at a price tag of about $70 per month in some markets.
In February, Charter began rolling out a low-bandnet connection, which will give customers up to 10 Mbps of broadband in a single month, for $40 a month, but customers have complained about poor speeds and slow speeds in other areas.